Rollonpumps offer 15 day complete money back guarantee. If you are not completely satisfied with your purchase, return the item within 15 days of receiving it for a complete refund. Any returned item must be unused and unworn and must be returned with all its packing. Customers may choose whether they would like to exchange, receive an in-store credit, or receive a refund. If you order the incorrect size and would like to exchange an item, all shipping charges will be paid by customer. For returns or exchanges, please contact firstname.lastname@example.org and you will provide with the return address and a REFUND number.